Service Site Model

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This is a UML model of the relationships between potential customers and service providers. The idea is to register both requirements and services provided.

The service site model is aimed at B2B and B2C relationships and in theory could be applied to any market and customised vertically. The working model is the artisans business model where the business problem is about getting materials at the best price.

The market place receives standard supplier offerings and autoregualtes pricing through reverse auction bids. Users can upload materials requirements.

service site market place

This model is part of an overall approach to projects, which is “try and model and see if it flies”. If you can’t model it, you can’t build it. However, the inverse is not necessarily true. It’s not because you can model it, that you can create it. Building takes resources, a business case, funding, skills and time.

Class diagram for service site

class diagram for service site

The first step in project management is to define the project, and an excellent way to do that is to model the business context, focusing on the question in hand. The modelling raises questions which form the basis of the project issues database. Once the modelling complete, one can try and start the execution phase.

The concept of a service site

A lot of work is needed to move the model forward from a conceptual one to a live system. The concept is already in use but there continue to be opportunities available.

service site mode, matching registered needs with service offerings

To which market to apply such a marketplace, bringing together service providers and customers could apply to many markets.

Potential service site markets

The concept could be used for the direct sale of farm goods by producers or as a parts catalogue between automotive parts producers and buyers. Such a system may be the basis of a property swap or estate system – registering both supply and demand.

potential markets for service site

One idea was for artisans in the building trade and suppliers of materials, or for Bio House Building materials.

Amazon marketplace, Cdiscount marché, RDC marketplace, or even Ebay and Price Minister have all implemented market places for products. Eazylang and TM-Town have established market places for translation segments.

potential markets for a service site

Potential customers register a need, and are matched with a provider. Both pay to register and pay when their need is fulfilled.

The system can be used as a market maker because you can evaluate both demand and supply.

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